HotGold Support

How do I update my account information?

Be sure to include the Contact Name and Tax ID number that was on the orginal account and simply send us updated information to . We will gladly update both your HotGold and PSW Billing accounts and email you as soon as everything is up-to-date.

Help! I've forgotten my account information!

Gather any account information you have, such as your Affiliate ID, name, email, and/or Tax ID Number and send the data to . We'll attempt to find your account and send you complete details via email.

I've earned money, why haven't you sent my check!?

While we guarantee you will receive all your legal earnings, there are a number possible reasons you haven't received them yet, including:

  • PSW Billing has a $50 minimum on all outgoing checks
    Thus, if you have yet to pass $50, your current earnings will be added to those of the payout period. Please note, PSW Billing Statistics show "total revenue" rather than "reseller earnings". You will receive 50%, 60%, or 70% of the amount listed (depending on how many conversions you've sent us over the last month).

  • PSW Billing withholds earning for two weeks (for fraud protection)
    Checks are mailed on a weekly basis for the pay period 3 weeks prior. So, for example, if you earned above $50 between 1/10/2003 and 1/17/2003, your earnings would be sent on 2/05/2003.

If your billing questions are not answered above, feel free to contact and we'll provide more details regarding your account. Be sure to include your Affiliate ID number in the message.



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